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|Distributor||YAME DENTOU HON GYOKURO Promotion Council|
|Operation Manager||Kuma Kazumasa|
|Company Address||727-1 Nouso, Yame-shi, Fukuoka Prefecture, JAPAN|
|Contact hours||10:00am - 5:00pm [ Except for Saturdays, Sundays, holidays, Golden Week holidays, Summer vacation, and Year-end and New Year holidays]|
|Payment Methods||Credit Card(VISA, mastercard, AMEX)|
|Selling price||The sales price is indicated on the detail page of each product.|
|Required fee other than item price||Shipping fee|
|Delivery time of products||Every order will be shipped within 7 business days.|
|Returns or exchange||
[Return of products due to the customer's own reasons]
* When the product is returned without any contact or notification given to us in advance, we are unable to accept the product returned. Thank you for your understanding.
* To return the product, please send it to us via a parcel delivery service in order to avoid unnecessary delivery problems.
* When the product is returned, all shipping costs and transfer fee will be covered by the customer. Thank you for your understanding.
* When the product is exchanged, all shipping costs will be covered by the customer. Thank you for your understanding.
* We are unable to accept product returns or exchange in the following cases.
|Return policy||Within seven days after product delivery|
|Return cost||If we are responsible for the product defect, we will cover the shipping cost. Please return the product to us cash on delivery.
It should be noted that the shipping costs for returning the product due to the customer's own reasons will be covered by the customer (the shipping costs for product delivery including charges are also covered by the customer).